Archives: FAQs

You can use our online estimate request form or call and speak with one of our Customer Service Representatives at (202) 296-3276.

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Simple jobs are normally completed within 2-3 hours after receiving the approved file.  However, some orders may take several days to complete depending on how difficult the job is and the size. Once we review the order, our Customer Service Representatives will provide you with an accurate timeline.

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It is necessary to view a PDF or hard copy proof as it is your final opportunity to view the document before printing to ensure that there are no mistakes on the content. Your proof shows you the final version of your end product.

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PDF (Portable Document Format) is the most common and preferred file format for submitting digital documents.

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We are a full service shop and offer a wide range of products and services. To see a full listing and description of what we offer please see our Services Page

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For a wide variety of printing projects, we will ask you for a PDF. If you have larger items, like signs or banners, then an EPS might be our desired format. Most photography and graphics print well when sent via JPG (or JPEG). Sometimes, if you desire a high-quality, high-resolution image, we might ask for […]

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The time it takes to complete your project will vary depending on its size and the printing processes we use. We know that speed is important to you and we always do our best to meet your specific time requests. Some jobs may be done in a few hours, while others may take up to […]

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Brochures with pages must start with at least 4 pages and can only increase in multiples of 4. The smallest booklet can be made by folding a page in half and then printing on all 4 sides. Additional pages can only be added 4 at a time.

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Pantone is the printing process used when you need to print a specific color as accurately as possible, such as a corporate logo or school colors. It’s a standard color system called the Pantone Matching System. It uses prescribed and precise amounts of color mixes on ink to create the exact color desired. Even though […]

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The most economical postcard size is 4” x 6” because it qualifies for first-class delivery times and the standard mailing rate with the United States Postal Service. According to USPS, your postcard needs to meet the following requirements to be mailed first-class: Rectangular At least 3-1/2 inches high x 5 inches long x 0.007 inches […]

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